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LANGUAGE QUALITY ASSESSMENT SERVICES
A quality evaluation
It can be hard to know whether a translation is fit for purpose – especially when you don’t speak the language and aren’t an expert in translation. Our professional Language Quality Assessment service will give you a crystal-clear overview of a translation’s quality, so you can quickly and easily identify focus areas that need improvement, and optimise your translated content and localisation processes.
Plan to improve
Our professional localisation assessors use a scorecard system (which can be tailored to you depending on areas that matter most) to check through your translated documents and grade any errors by severity and type. With the support of LQA, you can identify whether or not using Machine Translation will be cost-effective for your needs, or better understand whether your current process or provider is working for you. You’ll be left with a thorough and impartial analysis of each issue, with detailed commentary on subjective decisions.
Measurable quality
Get a detailed and categorised evaluation of your translations’ quality, with an overall quality score and suggestions for alternative translations.
Find focus areas
Translation errors are grouped into categories, so you can quickly identify and focus on any high error count areas for improvement.
Impartial assessment
Our unbiased assessors grade errors by severity and type, based on a detailed and structured framework, and provide commentary to give you context.
Dialogue Translation Estimator
Economy Class
Machine translation with proofing & editing by a human translator. For getting the gist and for internal use only. Recommended as a quick and cheap way to get key information, but not for external use as unpolished. Find out more
Business Class
Full translation, plus proof check e.g. reviewing numbers and formatting but not proofing the accuracy of the translated word. Project managed to ISO 17100:2015 standards. Recommended for internal documents. Find out more
First Class
Full translation, plus in-depth proof by 2nd translator, and final proof check by 3rd linguist. Project managed to ISO 17100:2015 standards. Recommended for external use (websites, contracts etc). Find out more
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Get Formal QuoteWhat our clients are saying about us:
As a trusted vendor, Dialogue has supported numerous translation projects for our global sales enablement programs. They consistently deliver high quality services with great turn times and under budget.
Our business relationship with Dialogue started many years ago. The company Dialogue UK have been - and still are - our exceptional Partners for helping our company to produce our Machinery Manuals, in many languages and for all over the world. We have tried other translation agencies in the past, however, only if Dialogue translate manuals for our company, we know it will be correct. We look forward to many more years working with our Partners."
Dialogue have been our trusted partner for over 6 years, helping us grow, globally, with our clients in the healthcare industry. Friendly, reliable, and professional. It’s a privilege to work with them.
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Language Quality Assessment FAQs
It can be useful for many different reasons. Many of our clients want to understand the quality of some of their content that was translated years ago, to see if it can be reused. Some use it for training their own custom machine translation engines. Others use it to test the quality of webpages that aren’t performing well, or different language service providers.
We follow a stringent ISO 17100-governed QA process and work with experienced and trusted linguists, who are thoroughly briefed on the evaluation process, and given a detailed framework of objective errors and how to grade them.
LQA gives a more objective, detailed, and ‘tangible’ form of review and feedback, and tells you more about the quality of a piece of content than a more straightforward review, which can be subjective.
We call it an ‘assessment’ because we provide you with a detailed evaluation of a translation’s quality. But in a sense, it will of course also provide you with Quality Assurance.
We charge per hour (approx. 500 words per hour) and can give you an idea once we’ve met to discuss your needs. As a rule of thumb, 500 words could cost approx. £50 + VAT.