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Cross Cultural Training
International mobility in the workplace is on the increase: getting it wrong could lead to costly mistakes. Getting it right by being culturally sensitive can pay huge dividends. It builds a respect and a trust that bridges cultural divides.
Dialogue can help you prepare mentally and practically for your time abroad. We deliver a cultural programme that will give you the tools and knowledge to work with empathy and confidence. As a result you will forge successful relationships and perform at your best.
Cross Cultural Estimator
Total Summary
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If over 4 delegates, each person will be £100 extra for a full day and £60 extra for a half day.0
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Get Formal QuoteWhat is Cross Cultural Training?
Cross cultural training examines the differences and similarities between 2 communities – it doesn’t have be a country. Our training provides insights into a culture so you’re not wrong footed by new phenomena, but instead you develop an awareness of pinch-points to look out for.
Cross cultural training explores the definition and impact of culture itself: mindsets and methods of working, ways of speaking, interacting with colleagues, clients and friends. It looks at the practical aspects of living abroad – from managing expectations through to adapting and viewing ‘culture shock’ in a positive light.
Whilst there is a risk that some cross cultural training can become nothing more than a theoretical lecture, our training is a practical, 2-way dialogue, focusing on real-life issues: what you cover in your cultural training workshop will be immediately applicable to your role in your new country.
Cross Cultural Training Packages
Dialogue’s cultural training is built around your needs. As with all of our courses, we ask you to fill in a brief TNA (Training Needs Analysis) to elicit your requirements and upon which we base your programme.
Each business sector has a way of working which is unique to that industry. A detailed pre-course assessment will determine the objectives of those on the course as well as sector-specific issues. This then forms the basis for a course programme focused on developing appropriate behaviours, language and ways of working. A generic off–the–shelf cultural training course benefits few people.
You can choose a half-day or full day of training. It might be useful to put a large customer-facing team through an afternoon of training to prepare them for work on a new project in the Middle East; it may be equally useful to take a staff member and their partner through a day of training that covers not just behaviours in the workplace but also etiquette in social gatherings, in school and beyond.
Above all, don’t forget the partners and children: secondments abroad fail generally when it’s a family member that is struggling to understand cultural differences.
Our Cross Cultural Training Process
Step 1.
Pre-course needs assessment with sponsor and students.
Step 2.
Dialogue advises best approach for success.
Step 3.
Dialogue builds a specific course around business and personal needs and submits it for approval of all parties.
Step 4.
You undergo the cross cultural training programme.
Step 5.
Dialogue requests feedback directly after the course and 3 months after the secondment starts to allow for continuous improvement.
Cross Cultural Training FAQs
Cross cultural training examines the differences and similarities between 2 communities or countries. It explores the mindsets and methods of working, ways of speaking, interacting with colleagues, clients and friends. It also looks at the practical aspects of living abroad.
Dialogue runs a half-day or full day of training. It could be an afternoon of training to prepare a team for work on a new project in China. Or a day of training for a colleague who is being relocated, covering work culture, social etiquette and practical tips for living.
It provides insights into a culture so you’re not wrong footed by new phenomena, but instead you develop an awareness of pinch-points to look out for. It gains you respect and makes interaction and working together easier and more efficient.
A detailed pre-course assessment is key to getting it right for you. Your industry, objectives, and challenges will all determine the shape and feel of the course; each is written to fit your requirements. Our training is a practical, 2-way dialogue, focusing on real-life issues.
Cross Cultural Training Regions
Recent areas of the world for which we’ve delivered a cross cultural training programme.
UK, USA, Dubai, Germany, South Africa, Japan, France, Belgium, Mexico, Sweden, Thailand, Vietnam
Training was performed in a nice and positive atmosphere. My wife and I enjoyed it a lot.
The trainer was brilliant and made the course flexible throughout the day. Cannot fault it.
The course did not follow a strict agenda but flowed freely which was great. The material was appropriate and well prepared. The trainers understood my needs and were extremely knowledgeable.
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