Cross-cultural training examines the differences and similarities between 2 communities – it does not have be a country.
It explores the definition and impact of culture itself: mindsets and methods of working, ways of speaking, interacting with colleagues, clients, and friends. It delves into the practical aspects of living abroad – from managing expectations to adapting and viewing ‘culture shock’ in a positive light.
Managing relationships between colleagues, superiors and subordinates can be a tricky task in any business, yet most teams are at least bonded by a shared culture, such as common traditions, language, history, and media.
Therefore, when an individual first enters a new culture, they can find it difficult to work with their new colleagues. Social norms may differ hugely, increasing the risk of accidental disrespect, misunderstanding and the erosion of trust – resulting in staff attrition and lost investment.
Cross-cultural training alleviates these negatives, educating learners on the correct ways in which to interact with their new teams and host-society. This reduces culture shock for staff posted abroad, improving the possibility of a successful international assignment, and helps them better communicate with their colleagues, building bonds and increasing respect, trust, and workplace success.
Much like language fluency, cultural training can improve career prospects. Cross-cultural training courses provide valuable insights into conducting business internationally. This can create exciting international assignment opportunities, and prove invaluable for staff in or working towards global leadership roles.
Cultural understanding is key to conducting business effectively.
Think that cross-cultural training could benefit you or your business? Find out more about our cross-cultural training packages today.