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Our Pride. your peace of mind.

Our accreditations form the foundation on which we run our business. They ensure that we deliver the best possible quality services to you. Consistently.

Our accreditations cover all aspects of our business:

  • Industry – how we rank among our peers
  • Technical – the ability to deliver high quality services consistently and securely
  • Business standards – our commitment to growing our business in an ethical way with like-minded companies, in an inclusive, diverse and equal environment which allows our team to thrive.

The breadth of our accreditations can give you the confidence that Dialogue is the best that we can be in everything that we do.

Industry accreditations

Dialogue is not only an award-winning member of the Association of Translation Companies but also a recognised Boutique language service provider by Slator. These are two of the industry’s leading lights. You can rest easy, knowing that in choosing Dialogue as your language or training partner, you’re in expert hands.

ATC

The Association of Translation Companies

The Association of Translation Companies (ATC) is a professional membership association representing the interests of language service companies in the UK and internationally. The ATC is the leading voice for companies operating in the UK’s language services industry.

Having joined the ATC in April 2022, (we were previously members of the Institute of Translation and Interpreting) we were absolutely delighted to scoop the awards for New Member of the Year and our Daniel Thomas was awarded Project Manager of the Year, in September 2022 at the ATC’s industry awards.

Slator logo

Slator - Boutique Language Service Provider​

Slator.com is a leading source of analysis and research for the global translation, localisation, and language technology industry. It makes business sense of the translation and language technology markets through news and insights on demand drivers, funding, talent moves, and tech.

Membership of the Institute of Directors​

Dialogue is a member of the Institute of Directors.

The IoD is a thriving membership community for directors in the UK and beyond, where we can connect with other like-minded leaders. At a time when great directors have never been more important, the IoD offers professional development, valuable connections and influence.

Dialogue is a member of the IoD’s Oxford branch.

Technical accreditations

ISO 17100:2015 & ISO 9001:2015 ​

Our technical accreditations speak to the high-quality services we deliver in every single project. Our ISO and Cyber Essentials accreditations ensure that that this is not just by chance. This is baked into our core processes so that we’re able to replicate this high-quality on every occasion for every customer.

ISO 17100:2015 provides requirements for the core processes, resources, and other aspects necessary for the delivery of a quality translation service that meets applicable specifications. Adhering to these standards ensures that we deliver top quality services time and time again.

ISO 9001:2015 specifies requirements for a quality management system so that Dialogue can:

a) demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements

b) enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

CYBER ESSENTIALS CERTIFIED

Cyber Essentials​

Treating your data, your personal data especially, with respect is at the heart of our business. It shows that we take our obligations under the GDPR with the utmost seriousness.

Knowing that we are Cyber Essentials Certified reassures you that we take cyber security seriously.

We are listed on IASME’s Directory of organisations awarded Cyber Essentials

Business accreditations

Member of Equality Register

We are signatories to and members of the Equality Register to confirm that we have the appropriate equality, diversity and inclusion policies in place to support our talented team.

https://www.equalityregister.co.uk/en/viewregister/

Signatories to the Better Business Act

We started our preparation to be BCorp compliant in 2022. As part of this journey, we have signed up to the Better Business Act. 

Dialogue is now one of more than 1,500 UK companies who have signed up to the Better Business Act to transform the way we do business, so that every single company in the UK, whether big or small, takes ownership of its social and environmental impact.

Our objective is to see changes reflected in an amended Section 172 of the Companies Act.

Together, we will ask the government to make this small change in the law, which will make a big change in the world, helping to create a fairer, greener future for everybody.

Members of the UK’s SME Climate Hub and the UN’s Race to Zero

The SME Climate Hub is a global initiative that empowers small to medium sized companies to take climate action and build resilient businesses for the future.

Endorsed by the UK Government, the Hub is an initiative of the We Mean Business Coalition, the Exponential Roadmap Initiative and the United Nations Race to Zero campaign in collaboration with Normative and the Net Zero team at Oxford University.

Membership means that Dialogue has committed to halve its business’ emissions by 2030, achieve net zero by 2050, and report on our progress annually.

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